While I know that our Google Analytics Account tells us so much about our online users, it is only one part of the story.
In the summer of 2016, we put together a survey for our users, with the intention of adding it to our response to the RFP for our operations contract.
We received over 1,000 responses – and this for something we sent out in August. August!
Results were posted on the ACT website, and advertised in our newsletter and Facebook page: